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Showing posts with label customer. Show all posts
Showing posts with label customer. Show all posts

Wednesday, November 8, 2017

Do people have no shame? Working retail brings out the worst in people




I’ve probably said this before, but life behind a retail counter, demo cart, or any other place of business does not give the people on the other side full reign to abuse you.  Yet I’ve found this to be true over my working career and it doesn’t seem to change no matter where you are in the service industry.  People need someone to yell at, throw things at, and argue with.  Why is human nature like this?  I guess it always has been and always will be.




Sometimes wouldn’t you love to place them in your job and trade places just for a day and see if it would change their attitude?  They could not survive for five minutes in the situations that are commonplace for us service workers. 



 Yes, sometimes this is very hard to do
 
I don’t know why the rudeness of people still surprises me.  I’ve worked several jobs over my working career whether it be selling food, jewelry, clothing, or other products.  The customers on the “other side of the counter” are pretty much all the same.  They’re ready to make you feel you are “far below their level.”





I think the best thing that could happen is for everyone to spend a day, or two, in another’s shoes before they’re given free control to belittle and criticize.  I certainly always think about the person waiting on me in places that I go and I have respect and patience because I know they put up with a lot and they’re doing the best they can under the circumstances.  Wouldn’t the world be so much better if we all went in the store with that in mind?  After all, when you’re rude how is that going to help anyone?




I hope everyone reading this will think about it as the holiday season approaches and everyone is busy at their jobs trying to take care of everyone the best they can.





 
Happy Birthday, Thea


Also a happy 60th birthday to my youngest sister who has reached this milestone in her life.