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Sometimes it’s hard to keep your lips zipped shut when
working in the world of product demos. I
wonder how some of the people where I work have been there ten years. The customers really pull so much crap that
you’d love to reach out and bop them on the head, but all we can do is smile
and offer them samples.
All of us are abused by the “shoppers” on a daily basis and
no one seems to think anything of it except all of us doing the demos. It’s the normal life of the demo person to
let customers abuse us and say outlandish things all day. I’ve only been there a year and a half and I
already have plenty of stories for a book.
Sometimes I wish things were different and we had people to
back us up, but they say the customer is always right. The only time that goes out the window is if
another customer is taking on a fellow customer.
Not only do we have to cook and prepare samples to hand out,
we have to clean up all the spills and messes left by the customers during the
day. We don’t want a mishap to come
along so everything stops until we sweep or wipe up a spill, change gloves and
resume our duties behind our food cart.
I’m always amazed at how oblivious the customers are if they
spill something. They simply walk away
and leave it, or step on it. I know half
of them know they dropped something. Do
they expect us to clean up after them?
What do their houses look like?
Do they leave things there that they drop on the floor?
And sometimes this is deliberate as was the case the other
week when one of my coworkers was doing a demo for popcorn, which we all call
“drop corn.” Once that cup is picked up
half of it immediately falls on the floor.
It’s stepped on, rolled over with shopping carts and kicked down the
isle while we’re trying to sweep it up.
One gentleman deliberately spilled his entire sample cup on the floor in
front of the demo person. I guess he
wasn’t a gentleman after all.
Not long ago, another gal was cooking shrimp and an older
man took the entire sample tray and ran down the isle when she put it out for
the crowd waiting. We’ve had people come
up behind us and use our spatula to remove things off the grill because they
were tired of waiting and wanted to eat.
People always make smart remarks daily. A guy asked if a cheese stick was a
suppository. The demo person told him to
let him know how it works out for him. That was
great thinking. Usually I’m not that
fast with a comeback, but maybe someday I will be if I stay at this job much
longer.
Most of the time when the day is over I’m driving home
thinking make the world go away if we have to wait on anymore stupid and
inconsiderate people. There are always exceptions to this, thank
goodness, but they’re few and far between.
We were in Costco yesterday and I thought about you as I saw all the products being demonstrated. I am amazed too at the age of people cooking and serving the samples. You did mention a lot of retirees. It is hard work like you said. I think its the age we live in now with people thinking they are entitled to this and that. They forget to treat people with respect and courtesy.
ReplyDeletebetty
They do hire a lot of retirees so if you ever need a job, this is the place. It's only a six hour shift but it's standing and doing the demo, whatever that may be. It varies from day to day. Yes there are some strange people out there that we have to put up with everyday. I think respect and courtesy is out the window in the times we live in today. Once in a while a really nice person comes along but most of them are very rude and I do think they think they're entitled. It's a shame that people don't have common manners anymore.
DeleteSunni
You poor thing! I hope most of your customers are friendly and well-behaved but as for the others "nil illegitimi non carborundum" (Google it if you want to know what it means!)
ReplyDeleteThat's Purrfect
PL,
DeleteI did google that and had to laugh. That's exactly right. It's a good thing we get paid well and I like 95% of the people I work.
Sunni
That is what America has become. I'm trying to picture in my mind how this would all be dealt with in a country like Germany. I can imagine people waiting quietly in a perfectly straight line, saying "please" and "thank you" and the server whacking them with a spatula if they don't behave. That would be awesome!
ReplyDeleteCarol,
DeleteYou did bring a smile to my face. You don't know how many times using a spatula to whack someone has crossed my mind. I would never do that, of course, but it's a nice thought sometimes.
I'm sure this behavior wouldn't be tolerated in another country.
Sunni